My Booking

Terms & Conditions

BOOKING CONDITIONS

WHEN YOU BOOK ONE OF OUR HOLIDAYS, YOU’RE ENTERING INTO A CONTRACT WITH TRAVELS WANDERERS LTD. THESE BOOKING CONDITIONS TOGETHER WITH THE INFORMATION IN THE HOLIDAY INFORMATION PAGES OF THIS BROCHURE ARE THE TERMS AND CONDITIONS OF THAT CONTRACT, SO PLEASE READ THEM CAREFULLY. ALL OF THESE BOOKING CONDITIONS ARE IMPORTANT BECAUSE THEY SET OUT OUR COMMITMENTS AND YOURS.

GENERAL

Our company details: We are Travel Wanderers LTD, a company registered in England and Wales under company number 11226779. Our registered office address is at 41 Ommaney Road SE14 5NS.In these booking conditions, when we use the words “we” “us” or “our”, we mean Travel Wanderers LTD. When we use “you” or “your”, we mean the person who made the booking with us. Which Laws Apply To This Contract?: Your contract with us is a contract for services and is subject to English law. If you want to take legal action against us, you can only issue that legal action in a court in England or Wales, unless you live in Northern Ireland or Scotland, in which case the courts of Northern Ireland or Scotland (as appropriate), can deal with any disputes.

MAKING A BOOKING AND PAYING

You are only asked to pay a deposit at the booking stage, the remaining balance of the cost must be paid no later than the balance due date advised by your travel agent. At the very latest, full payment must reach us by 65 days before your travel date. PLEASE NOTE: IF YOU DO NOT PAY ON TIME, WE HAVE THE RIGHT TO CANCEL YOUR BOOKING AND TO RETAIN OR MAKE A CANCELLATION CHARGE IN ACCORDANCE WITH THESE BOOKING CONDITIONS. Special Requests: If you have a special request for something that is not automatically part of your booking (e.g. quiet room, low floor room, vegan meal on the flight, etc), please make the request at the time of booking. We will pass your request on to the relevant supplier to ask if they can provide what you want. Special requests are not guaranteed to be met - even if we’ve made a note of your request on your invoice. That just means we’ve received the request and have passed it on to the supplier. We will not pay compensation for failing to meet a special request unless we’ve confirmed separately in writing to you that the request will be met.

CONFIRMING YOUR CONTRACT WITH US

Once you’ve booked we’ll issue a confirmation invoice setting out the travel details and price. A contract will exist between you and us when we issue the confirmation invoice. Please check the details on your confirmation invoice carefully. If you have any questions, or anything does not appear to be right, you must contact our reservations staff or your travel agent, immediately. As mentioned above, pay particular attention to the date your final payment is due as we may cancel your holiday if you don’t make your final payment on time. If we do this we’ll keep your deposit. If we agree to extend the deadline for you to pay the final payment at your request, and you still fail to pay by the agreed new deadline, we’ll cancel the booking and you’ll be liable to pay cancellation charges in accordance with the scale set out in paragraph ‘If You Want To Cancel Your Booking’.

FLIGHT BOOKINGS

Travel Wanderers LTD is not booking your flights and will not be responsible for any problem or fault linked to bookings made with airlines. This should directly be dealt with the airline itself.

FINANCIAL PROTECTION

We are liable to you under the Package Travel, Package Holidays and Package Tours Regulations 1992. The Package Travel, Package Holidays and Package Tours Regulations 1992 require us to provide security for the monies that you pay for the package holidays booked from us and for your repatriation in the event of our insolvency. Travel Wanderers is bonded with (Towergate Travel, ABTA member)), a travel insurer that will guarantee your travel rights.

TRAVEL INSURANCE

You must make sure you have a travel insurance before your departure. We recommend that you purchase travel insurance either at the time of booking or as soon as possible after booking (if you don’t already have it) so that you have cover in case you need to cancel before travel. Your travel insurance should also provide cover for medical emergencies, such as illness or injury while you’re away and repatriation. We also strongly advise for cancellation. We cannot be responsible for any costs you incur as a result of failing to take out adequate travel insurance.

TRAVEL DOCUMENTS AND HEALTH ADVICE

It’s your responsibility to make sure you have valid travel documents (e.g. Passport, Visa) and have followed health advice. For up to date UK Government health & travel advice please visit www.fco.gov.uk, www.hpa.org.uk and www.nathnac.org and contact your GP. We can’t accept any liability for your failure to do this.

IF YOU WANT TO CANCEL YOUR BOOKING

Only the Lead Name on the booking can ask us to cancel it. You must put your instruction to cancel the booking or cancel off any passenger in writing and send a mail. The cancellation charges shown below apply from the date we receive your cancellation instruction by e-mail.

You have 7 days to cancel your deposit without any charges.

Days before departure date when we receive your notice to cancel Cancellation charge for Holidays

More than 65 days Loss of deposit

65-50 days 50% (or loss of deposit if greater)

50-40 days 70% (or loss of deposit if greater)

40-15 days 90% (or loss of deposit if greater)

14 days of fewer 100% cost of holiday

CHANGES YOU MAKE BEFORE TRAVEL

If you want to change your travel arrangements before you travel, we’ll try to help but we can’t guarantee it will always be possible, because changes are subject to availability at the time and to the supplier’s terms and conditions. If we can make the change you ask for, you’ll have to pay for any additional services, facilities, or other items you request at the price which applies on the day the change is made. We’ll also apply an amendment charge for each person on the booking and for each item you want to change as shown in the table below. Any booking discount you may have received at the time the original booking was made may be altered or reduced whenever changes are made.

CHANGES MADE BY US BEFORE YOU TRAVEL

Changes Due to Circumstances Beyond Our Control: Except where we say differently elsewhere in these booking conditions, we cannot pay any compensation, reimburse expenses, or cover losses for any amount or otherwise accept responsibility if, as a result of circumstances beyond our control, we have to change your Holiday after booking, or we, or our suppliers, cannot supply your Holiday, as we, or they, had agreed. When we refer to circumstances beyond our control we mean any event that we, or the supplier in question, could not foresee or avoid, even after taking all reasonable care. Such circumstances will usually include, but are not limited to, war, threat of war, airport closures, airspace closures (as well as other air traffic management decisions which may give rise to long or overnight delays or cancellations of one or more flights), the inability of airline(s) to operate flights as a result of the United Kingdom’s decision to leave the European Union (including the loss or restriction of air traffic or transit rights or the right of airline(s) to enter any airspace), epidemic, significant risks to human health such as the outbreak of a serious disease at the travel destination, natural or nuclear disaster, serious security problems such as terrorist activity, civil unrest or events arising out of political instability, industrial dispute or strikes, bad weather (actual or threatened), Foreign Office advising against travel to a particular destination and significant building work taking place outside of your accommodation (such as resort development).

CANCELLATION BY US

On rare occasions, we may need to cancel your Holiday and have the right to do so – for example, if there is insufficient demand for your particular Holiday. If we have to cancel your Holiday we’ll tell you as soon as reasonably possible. If we can do so, we’ll offer you an alternative Holiday of equivalent or closely similar standard and price at no extra cost to you, or a less expensive Holiday, in which case we’ll refund the difference in price. If you don’t wish to take the alternative we offer you, you can choose another one of our Holidays and pay, or receive a full refund of, any price difference. Alternatively, if we can’t offer an alternative Holiday that you’re happy to accept, you can have a full refund of any money you’ve paid to us, except for any amendment charges which arose before cancellation. We’ll consider an appropriate refund of insurance premiums paid if you can show that you’re unable to transfer or reuse your policy. We can also cancel your booking if you fail to make payment on time.

CHANGES MADE BY US AFTER YOU TRAVEL

If, after you go on holiday, we find we can’t provide a significant part of your Holiday arrangements, you’ll be offered a suitable alternative if possible and where we consider it appropriate, reasonable compensation, unless the reason for the change is due to circumstances beyond our control (‘Changes Due To Circumstances Beyond Our Control’). If it’s not possible to offer you a suitable alternative or, for good reasons, you don’t accept the alternative arrangements, you’ll have the right to cancel your booking and to be returned by the same means of transport to your original departure point at no extra cost (provided that transport is available). This doesn’t impose an obligation on us to make specific transport arrangements for you if none are available.

EXCURSIONS

Excursions include any sightseeing trips, events, tours, or similar, which you choose to go on in resort and which you pay extra for. Excursions can either be booked and/or paid for in resort (“Resort Booked Excursions”) or prebooked and paid for when you book your Holiday. All excursions are arranged by third party suppliers and are subject to the paragraph “Suppliers’ Conditions” at the start of these Booking Conditions and the paragraph “Our Liability to You For Your Holiday”. Subject to these paragraphs, we accept responsibility for Pre-booked Excursions. However, Resort Booked Excursions do not form part of your Holiday and are not governed by the Package Travel, Package Holiday and Package Tours Regulations 1992. We do not have any responsibility or liability whatsoever for anything which may go wrong on a Resort Booked Excursion. We, our representatives, employees or agents are acting as booking agents only for the relevant supplier of the Resort Booked Excursion. The contract for any Resort Booked Excursion you book is between you and the supplier of that excursion. It’s your responsibility to note carefully any conditions of contract contained in any excursion advertisement, booklets, ticket or receipt you’re given. For Resort Booked Excursions your excursion contract may be subject to the laws of the country in which you take the excursion and if you have a complaint about it, you may be required to bring any claim before the Courts of that country, rather than in the UK.

CUSTOMER BEHAVIOUR

We want all our customers to have an enjoyable, carefree holiday but you must remember that you are responsible for your actions and the effect they may have on others. If we, or another person in authority, believe:

  • your actions could upset, annoy or disturb other customers, our suppliers or our own staff, or put them in any risk or danger, or could cause damage to property; or
  • you are unfit to travel;

we may end your Holiday and terminate your contract. You and your travelling party will be prevented from using your booked accommodation, transport, and any other travel arrangements forming part of your booking and we will not be liable for any refund, compensation or any other costs you have to pay. Alternatively at our discretion, you may be allowed to continue with your Holiday but may have to comply with specific conditions. If your behaviour or the behaviour of any members of your travelling party causes any aircraft (or other transport) to be diverted we and/or the carrier will hold you and those members jointly and individually liable for all costs incurred as a result of that diversion. We cannot accept liability for the behaviour of other people staying at your accommodation or travelling on your flight, or for any facilities/services being withdrawn as a result of their actions. We’re not responsible, and we’ll have no liability, for accidents or injuries, loss or damage which may have been caused as a result of;

  • (a) your inappropriate or irresponsible behaviour;
  • (b) any broken glass/china or the like which you’ve broken and/or left in a way from which injury can result, or;
  • (c), your judgment being impaired by alcohol.

Property Damage: If you or any member of your party causes any damage or breaks anything at your accommodation, you must report it promptly to a member of our staff or to the staff at the accommodation. We and/or the accommodation owner will hold you and the members of your travelling party jointly and individually liable for paying for any damage you cause to the accommodation, furniture, fixtures, fittings or any other items within or around the accommodation. If you fail to pay, you will also be liable for any legal costs incurred in pursuing a claim against you.

ACCEPTANCE OF RISK

Some of the activities you might choose to take part in during your Holiday may involve a degree of personal risk. The natural environment can, at times, be hazardous and many activities, such as watersports, waterslides, sleigh riding, tobogganing, and snowmobiles are activities with a risk of personal injury or death. If you decide to take part in such activities, you accept these risks and you are responsible for your own actions. Although we or our suppliers may provide instructions and tuition to you as part of the arrangements you book, any safety information/notices must be observed which will minimise these risks. Your booking is accepted by us on the basis that you understand and accept the risks involved in such activities. If at any time you or a member of your party feels uncomfortable or unsure about taking part in an activity during your Holiday, an instructor should be advised immediately. You’re under no obligation to take part in or complete activities which form part of your Holiday booking if you don’t feel you want to for any reason. You must ensure you have suitable travel insurance for the activities you plan to take part in.

IF YOU HAVE A COMPLAINT

We want all our customers to have an enjoyable time. However, if you’re not satisfied please complain as soon as possible to the relevant person. If they can’t help, you must tell us or our local agents, using any of the contact options we’ve given to you on your arrival or as shown on your travel documentation. We’ll do everything reasonably possible to resolve your complaint whilst you’re on holiday. When you get back home, if you’re not satisfied please contact our Customer Relations team within 28 days of returning home. Failure to follow the above procedures during your Holiday, and/or failure to complain within 28 days of your return, may reduce or extinguish any rights you have to claim compensation from us, or from any relevant supplier. Any such rights will be reduced or extinguished if, had you followed the above procedures during your Holiday, you or we could have taken steps to reduce any loss or damage suffered or could have entirely prevented it from being suffered.

OUR LIABILITY TO YOU FOR YOUR HOLIDAY

We have a legal duty to use reasonable skill and care in providing the services and facilities that form any part of your Holiday arrangements, or in arranging for third party suppliers to provide those services and facilities. In addition, we’re also liable to you under the Package Travel, Package Holidays and Package Tours Regulations 1992 for any failure by us or any of the suppliers we use to perform a service or provide a facility which forms part of our contract with you for a Holiday. If we comply with any applicable regulatory or legal requirements that will mean we and our suppliers have properly performed our obligations to you under our contract with you. Taking reasonable skill and care doesn’t necessarily mean we have to comply with each and every local law and regulation particularly where these impose absolute obligations. You must show that reasonable skill and care hasn’t been used by us or our supplier if you wish to make any claim against us. For claims which do not involve death or personal injury, if any part of your Holiday is not as described by us in our Holiday contract with you, we accept liability and we will pay you reasonable compensation, in each case subject to all the exclusions and limitations set out within this paragraphbut the maximum we’ll pay you in any circumstances is twice the price of the Holiday. This maximum will only be payable when every aspect of your Holiday has gone wrong and you have not received any benefit from your Holiday. Any sums received by you from suppliers will be deducted from any sum we pay to you as compensation. Where a flight ticket is downgraded or a flight cancelled or delayed, or boarding is denied by any airline in circumstances that entitle you to compensation under the Denied Boarding Regulations 2004, then you must make your claim under those Regulations directly against the airline. Any sum you’re paid by the airline in this respect constitutes the full amount of your entitlement to compensation for all matters flowing from the airline’s actions and which fall within the scope of the Denied Boarding Regulations. If, for any reason, you don’t comply with the requirement to claim against the airline and make a claim for compensation against us, you agree that, at the time we pay you any compensation, you’ll make a complete assignment to us of the rights you have against the airline in relation to your claim. For claims which involve death or personal injury resulting from an activity forming part of your Holiday, we have liability and we will pay you reasonable compensation, in each case subject to all the exclusions and limitations set above. We do not accept liability for any claim, even if it relates to death or personal injury, where that claim arises from any cause that is not due to any fault on our part or that of our agents, subcontractors or suppliers because it is due to your fault, or it is due to the fault of someone not connected with the performance of the Holiday contract and is unforeseeable or unavoidable; or because the claim arises from unusual or unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or the claim arises out of an event which neither we, nor our agents, subcontractors or suppliers could have foreseen or prevented. If any international convention applies to or governs any of the services or facilities included in your Holiday and you make a claim against us of any nature arising out of death, injury, loss or damage suffered during or as a result of the provision of those services or facilities, our liability to pay you compensation and/or the amount (if any) of compensation payable to you by us will be limited in accordance with and/or in an identical manner to that provided for by the relevant international convention (in each case including in respect of the conditions of liability, the time for bringing any claim and the type and amount of any damages that can be awarded). International Conventions which may apply include: the Warsaw Convention 1929 (including as amended by the Hague Protocol of 1955 and by any of the additional Montreal Protocol of 1975) or the Montreal Convention 1999 (these relate to travel by air); the COTIF Convention concerning International Carriage by Rail 1980 (as amended); the Athens Convention 1974 (relating to travel by sea); the Geneva Convention 1973 (relating to travel by road); and the Paris Convention 1962 (relating to hotel stays). You can ask us for a copy of the relevant convention. For the avoidance of doubt, this means that we’re to be regarded as having all the benefit of any limitations of compensation contained in any of these conventions or any other international conventions applicable to your Holiday. You agree to assist us in recovering from any third party any sum which may compensate us for any sums we pay you. In particular, you’re obliged to assign to us any rights that you may have against any other person whose acts or omissions have caused or contributed to our legal liability to pay you compensation. You must also provide us with all assistance we may reasonably require to obtain reimbursement from any third party.

HOLIDAY ILLNESS:

Should you become ill while on Holiday, you must consult a local doctor and, in addition, report your illness to our representative (if we provide a travel ambassador) or via our contact details as shown on our travel documentation. We will give you a case reference number and our staff in resort can put you in touch with a local doctor and if you have questions or concerns about this you can talk to them. It’s important you see a doctor and have the appropriate tests and to make sure you get the right diagnosis and treatment. You should also consult your GP upon your return to the UK. Holiday illness can be caused by many different factors, including a change of food, drinking un-treated water, too much time in the sun or dehydration etc. If you think your illness was caused by something you ate at your hotel, and should you wish to make a claim against us as a result of that illness, you’ll need evidence to support this from the doctor you see in resort. You must provide us with full details of both the local doctor you saw and your GP, together with written authority for us to obtain medical records and all tests/sample analysis from both those doctors.Failure to provide us with access to the records prepared at the time you were ill in resort and immediately on your return to the UK, and/or failure to follow our complaints procedure as set out in the paragraph titled “If you have a complaint”, may reduce or extinguish any rights you have to claim compensation from us, or from any relevant supplier. All assistance (financial or otherwise) is subject to our reasonable discretion and a maximum total cost to ourselves of £1000 per booking. If you’re entitled to have any costs and expenses arising from such an incident met by any insurance policy or if you obtain a costs order against anyone in relation to the incident, you must repay to us the costs and expenses we incur in assisting you. Other than as set out above, and as is detailed elsewhere in these booking conditions, we shall have no legal liability whatsoever to you for any loss, damage, personal injury or death which you suffer arising directly or indirectly from any aspect of your Holiday.

FRAUDULENT COMPLAINTS OR CLAIMS

We accept that there are times when we need to compensate if things go wrong on one of our holidays, but we are aware that some holidaymakers are being encouraged to make fraudulent claims for compensation. We’re committed to the prevention and detection of fraud to protect our customers and to try to keep the cost of our holidays as low as possible. We work with fraud investigators to help us identify fraudulent claims and if any complaint or claim is proved to be fraudulent in any way, such as, falsely claiming to be affected by an illness resulting from eating at the hotel, or exaggerating the effect a minor illness had on the enjoyment of the holiday, we’ll take appropriate legal action to recover any sums that may have been paid out. We reserve the right to refuse to accept any future bookings from the person or people involved.

DATA PROTECTION

By making a booking with us, you agree we may use and disclose the personal information you provide about you and the other people travelling with you for the following purposes: to enable us to process your booking (which will include passing your information to third party suppliers, such as hoteliers and airlines and our technology partners to administer the services we provide, and may involve sending your information to countries that don’t have an equal level of privacy legislation to that in the UK); for our own market research and analysis purposes; for improving customer service; for the detection and prevention of fraud or other crime (which may include providing your information to organisations such as banks and credit card companies, or the police); for compliance with legal requirements (which will include passing your information to public authorities such as customs and immigration) and for marketing contact by means of email, post, SMS and/or telephone if you’ve agreed we can. We may need to collect information from you (or the people travelling with you), that is sensitive personal data because it relates to a medical condition or dietary requirement, and this may need to be passed to our service providers, such as airlines (to provide in-flight catering and any special requirements you have), a medical advisory service (to check fitness to fly). If you’ve booked with us via our website, or if you’ve chosen for us to contact you by email, we’ll use the email address you’ve provided to send you your travel documentation. We’re entitled to assume that the email address you’ve provided is correct and that you understand and accept the risks associated with using this form of communication.

HOLIDAY INFORMATION

What the price includes

  • Accommodation - prices are per person for each property. Apartment, villa and studio prices are based on the maximum number of adults sharing the accommodation
  • Meals - as described in the programme.

What about transfers? Return transport between your destination airport and accommodation in resort is included unless stated otherwise in the hotel description, pricing information or at the time of booking. The transfer will be on a mini bus or coach unless otherwise specified in the accommodation description or confirmed on your invoice.

GROUP BOOKINGS

A departure is confirmed with a minimum of 4 people and a maximum of 12 people (without travel ambassador). Shall the amount of people not be reached, full deposit is paid back by the deadline time mentioned on the booking.

BEFORE YOU GO

Currency and Money

We recommend you take some cash money with youto be able to exchange it once arriving in the country. Major credit cards are also widely accepted in most destinations we feature. In some cases local currencies may have to be purchased after arrival or there may be restrictions on the amount you are permitted to buy in advance.

Health Precautions

You should take health advice about your specific needs as early as possible. Visit the NHS Travel Health website for useful information at nhs.uk/Livewell/TravelHealth. Other sources of information include the following websites: fco.gov.uk, hpa.org.uk, http://thomascook.masta.com/ , nathnac.org or your General Practitioner. Where recommended, you should obtain vaccinations or tablets for protection. In some cases, treatments for Malaria should begin well in advance of travel. Also check any medication you are taking/prescribed is permitted in the country you are visiting. If you are visiting a European Union (EU) country you should obtain a European Health Insurance Card (EHIC) and take it with you when you travel. The EHIC can be obtained free of charge by completing an application form available from main Post Offices and from www.dh.gov.uk/travellers. Please note, the EHIC is in addition to Travel Insurance, not instead of it.

Travel Advice

The Foreign and Commonwealth Travel Advice Unit issues and frequently updates advice for those travelling outside the UK. We strongly recommend that you check this information before you go by accessing the latest Travel Advice on gov.uk/foreign-travel-advice.

Passports and Visa Checklist

  • British Citizens holding a 10-year UK passport (five years for children), issued in the UK should note that some overseas countries (outside the EU) have an immigration requirement for a passport to remain valid for a minimum period after the date of entry to that country (usually six months).
  • Non-British Citizen passport holders or British Citizens holding a UK Passport issued abroad or holders of British Subject Passports should contact the appropriate consulate or embassy for advice.
  • Passport and visa regulations can change – check with your Travel Advisor or the relevant embassy well in advance of travel.
  • Apply early: if you need to apply for a passport or renew an expired passport, you should do so well in advance of travel and at least four weeks before. If you are 16 years or over and have never had a passport in your own name, you should apply for one at least six weeks before your holiday. The UK passport service confirms your identity before issuing your first passport and will ask you to attend an interview in order to protect your identity.
  • If a visa is required, don’t leave it until the last minute – allow plenty of time. Your passport should have at least one blank visa page. (The number of blank pages required may vary by destination – check with the FCO).
  • You may not be able to travel and insurance may be invalid if the names on your passport and travel documents don’t match. If any member of your party changes their name, we must be notified immediately so that we can change booking documentation. Name changes are not always possible on scheduled airlines.
  • All customers must make sure they have valid, acceptable passports, any required visa, any other documentation for both the final destination and any stop-off points en-route.
  • Make sure advanced passenger information is submitted in advance of travel if the airline requires you to do this.
  • If you don’t hold correct documentation or submit incorrect details with advanced passenger information or visa applications this may result in refusal of carriage or entry to a country. Neither we, nor the airline will accept liability if this happens.
  • You may be liable to pay fines, surcharges, other financial penalty, costs (including the cost of an immediate return flight) and any other sums of any description, which are incurred or imposed by the airline or incurred by us. How to contact the Passport Office: General passport enquiries should be directed to the Passport Office. Visit: direct.gov.uk/passports or telephone: 0300 222 0000. How to find out about visa requirements: The Foreign and Commonwealth Travel Advice Unit provides information about visa requirements and also provides contact details for the relevant Embassy. Visit: gov.uk

Weather

Make sure you take enough sun lotion with you as it can be hard to find locally. Make sure you use it, and go easy on the sunbathing, particularly in the first few days. Watch out for signs of burning, heat exhaustion or sunstroke (reddening skin, sleepiness, dizziness, headaches) and make sure you drink lots of (non-alcoholic) fluids to avoid dehydration. Visit the NHS Travel Health website for useful information: nhs.uk/Livewell/ TravelHealth

Weather and Natural Disasters

As weather advice can frequently change, we recommend you check the latest FCO Travel Advice for your destination. Visit fco.gov.uk/travel. When a storm or natural disaster occurs, travel and accommodation arrangements may be disrupted. It’s extremely difficult to predict the actual path, duration or effect severe weather patterns and seismic activity may have. The effects of actual or threatened bad weather and natural disasters are beyond our control (please refer to our booking conditions, section ‘Circumstances Beyond Our Control’ for details of our responsibility to you in these circumstances). If a storm or natural disaster is forecast to affect one of our destinations, we’ll work with local and international authorities, our Health and Safety/resort teams and local agents to try to minimise disruption and keep you well informed. It may be that an evacuation of your resort, or a delay or cancellation of your flight to or from the resort may be necessary. We’re not able to offer any compensation in the event of changes to your holiday due to actual or threatened bad weather.

GENERAL

Entire Agreement. This Agreementconstitutes the entire agreement between them and supersedes all previous agreements, understandings and arrangements between them, whether in writing or oral in respect of its subject matter. Each party acknowledges that it has not entered into this Agreement in reliance on, and shall have no remedies in respect of, any representation or warranty that is not expressly set out in this Agreement.No party shall have any claim for innocent or negligent misrepresentation on the basis of any statement in this Agreement. Nothing in this Agreement purports to limit or exclude any liability for fraud.

Force Majeure. In this clause 'Force Majeure' means an event or sequence of events beyond a party's reasonable control preventing or delaying it from performing its obligations under this Agreement. Inability to pay is not Force Majeure.

A party shall not be liable if delayed in or prevented from performing its obligations under this Agreement due to Force Majeure, provided that it:

promptly notifies the other of the Force Majeure event and its expected duration; and

uses reasonable endeavours to minimise the effects of that event.

If, due to Force Majeure, a party:

is [or is likely to be] unable to perform a material obligation; or

is [or is likely to be] delayed in or prevented from performing its obligations for a [continuous period OR total in any [12] months of operation of this Agreement] of more than [30 Business Days],

either party may terminate this Agreement on not less than [four] weeks’ written notice.

No variation of this Agreement shall be valid or effective unless it is in writing, refers to this Agreement and is duly signed or executed by, or on behalf of, each party.

Assignment and Subcontracting. The Supplier may at any time assign, subcontract, transfer, mortgage, charge, declare a trust of or deal in any other manner with any or all of its rights under this Agreement, provided that it gives prior written notice to the Customer. The Customer shall not assign, subcontract, transfer, mortgage, charge, declare a trust of or deal in any other manner with any or all of its rights under this Agreement, in whole or in part, without the Supplier’s prior written consent [(such consent not to be unreasonably withheld or delayed)].

Set off. Each party shall pay all sums that it owes to the other party under this Agreement without any set-off, counterclaim, deduction or withholding of any kind, save as may be required by law.

Severance. If any provision of this Agreement (or part of any provision) is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of any other provision of this Agreement shall not be affected. If any provision of this Agreement (or part of any provision) is or becomes illegal, invalid or unenforceable but would be legal, valid and enforceable if some part of it was deleted or modified, the provision or part-provision in question shall apply with such deletions or modifications as may be necessary to make the provision legal, valid and enforceable. In the event of such deletion or modification, the parties shall negotiate in good faith in order to agree the terms of a mutually acceptable alternative provision.

Waiver. No failure, delay or omission by either party in exercising any right, power or remedy provided by law or under this Agreement shall operate as a waiver of that right, power or remedy, nor shall it preclude or restrict any future exercise of that or any other right, power or remedy. No single or partial exercise of any right, power or remedy provided by law or under this Agreement shall prevent any future exercise of it or the exercise of any other right, power or remedy. A waiver of any term, provision, condition or breach of this Agreement shall only be effective if given in writing and signed by the waiving party, and then only in the instance and for the purpose for which it is given.

Third Party Rights. A person who is not a party to this Agreement shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of the provisions of this Agreement. The Affiliates of the Supplier shall have the right to enforce the provisions of this Agreement.

Governing Law. This Agreement and any dispute or claim arising out of, or in connection with, it, its subject matter or formation (including non-contractual disputes or claims) shall be governed by, and construed in accordance with, the laws of England and Wales.

Jurisdiction. The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with, this Agreement, its subject matter or formation (including non-contractual disputes or claims).



Competition T&Cs

 

Win a Lake District Weekend Break

 

1. The promoter of the ‘Win a Lake District Weekend Break competition is: Travel Wanderers LTD (company registration number 11226779) whose registered office is at 41 Ommaney Road, SE14 5NS London, UK.

2. The competition is open to female residents of the United Kingdom aged 25 to 55 years, as this represents the target audience of Travel Wanderers LTD tours.

3. There is no entry fee and no purchase necessary to enter this competition.

4. By entering this competition, an entrant is indicating her agreement to be bound by these terms and conditions.

5. Route to entry for the competition and details of how to enter can be found on www.girlsontravel.co.uk and the competition will be run on Girls on Travel Facebook, Instagram and Twitter accounts.

6. Only one entry will be accepted per person. Multiple entries from the same person will be disqualified. Creating multiple accounts on the same social media network to submit multiple entries is not permitted.

7. No responsibility can be accepted for entries not received for whatever reason.

8. The rules of the competition, how to enter and how the winner will be chosen are as follows: To enter the competition entrants need to reply to the question, follow, like and tag a friend.

9. The competition will run from November 1 2018 and the closing date for entry will be 23 December 2018. After this date no further entries to the competition will be permitted. This is a prize draw and the winner will be chosen randomly.

10. Travel Wanderers LTD reserves the right to cancel or amend the competition, provision of the prize and these terms and conditions without notice in the event of unforeseen circumstances, for example that might affect the legal, financial or other implications of proceeding with the tour or delivery of the prize, or if Travel Wanderers LTD deems the quality and, or, number of entries to be insufficient to warrant offering the prize. Any changes to the competition will be notified to entrants as soon as possible by Travel Wanderers LTD.

12. Travel Wanderers LTD is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

13. The prize offered is a weekend break at the Lake District in England, including 2 nights at a 3* hotel with breakfast in a twin shared room and transport during the weekend at the Lake District for a value of £280. Dates to be confirmed and trip going ahead on a basis of 3 extra people booked on the trip (4 in total with the winner).

14. The prize is as stated, subject to change at Travel Wanderers LTD’s discretion and no cash or other alternatives will be offered. The prize is not transferable, subject to availability and Travel Wanderers LTD reserves the right to substitute the prize with another of equivalent value without giving notice. The prize does not include personal travel insurance for the Winners, which must be purchased by the Winners. The prize does not include meals except breakfasts. The Winners will need to supply their own spending money for all other food, drink and other items they may wish to buy or additional activities not stated as included within the tour on the link in point 13 above.

15. The entrant must supply their e-mail address.

16. Travel Wanderers LTD will use the e-mails for marketing purposes. The entrants can at any time opt-out of the mailing list and will still be eligible for the competition in agreement with GDPR.

17. Travel Wanderers LTD’s decision in respect of all matters to do with the competition, including those able to take part, selection of Finalists and the Winners is final and no correspondence will be entered into.

18. By entering this competition, an entrant is indicating her agreement to be bound by these terms and conditions.

19. The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

20. All entrants and Winners agree to the use of their name and image in any publicity material, as well as their entry and any related communication generated as part of the competition.

21. The Winners agree to actively share their experience during the tour through a video blog and social media posts in partnership with Travel Wanderers LTD and to participate in any required pre-tour promotional communications.

22. Entrants are providing their information to Travel Wanderers LTD and not to any other party. Any personal data relating to the Winners or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

23. This competition is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter, Instagram or any other social network.

24. Travel Wanderers LTD shall have the right, at its sole discretion and at any time, to change or modify these terms and conditions, and such change shall be effective immediately upon publishing an updated version of this document.

 

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